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ISO Certifications

ISO 27018

Quick answer: > **About this certification:** This certificate is issued by a **non-IAF-accredited certification body** (such as IAS, UAF or ASCB). An IAF-accredited certificate requires a body accredited by a national accreditation body under the International Accreditation Forum framework — a different and costlier certification path. The non-IAF certificate is valid for the same 3-year period and…

Available across all Gujarat districts & Dadra & Nagar Haveli, Daman & Diu
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Why choose FinTax24

  • Cloud Privacy VerifiedPII handling in public clouds assessed under ISO 27018 controls
  • Privacy Controls CheckedData residency and consent management verified
  • PII EncryptedPersonally identifiable information encrypted per cloud privacy standards
  • 4.9/5 ratedVerified rating from 352+ reviews

Audience

Who needs ISO 27018?

  • Public cloud providers acting as PII processors for enterprise customers
  • SaaS platforms processing employee, customer or patient data
  • BFSI cloud workloads and fintech data platforms
  • Healthcare, health-tech and digital health record providers
  • HR tech, payroll and people operations cloud services
  • Ed-tech platforms with student data and minors PII

How it works

  1. 1

    Gap Assessment

    Map cloud PII processing against ISO/IEC 27018:2019 and applicable privacy obligations.

  2. Documentation

    Draft PII policy, customer agreement, breach playbook and DSR handling SOPs.

  3. 3

    Implementation

    Operate the PII controls with monthly KPI reviews for 4-6 weeks before audit.

  4. 4

    Stage 1 + 2 Audit

    CB reviews documents then audits cloud PII flows, controls and customer agreements.

  5. 5

    Certificate Issued

    Receive non-IAF ISO/IEC 27018:2019 certificate valid for 3 years subject to surveillance.

  6. 6

    Annual Surveillance

    Yearly surveillance audits verify continued PII protection maturity.

Timeline

Day 1Application + Quote
Day 2-10Documentation
Week 2-4Internal Run
Day 14-25Audit Stage 1 + 2
Day 14-30Certificate Issued

Why file this

Benefits of iso 27018

  • Demonstrates PII processor obligations in public cloud environments
  • Maps strongly to GDPR, DPDPA 2023 and other global privacy laws
  • Required by enterprise customers for cloud-managed PII workloads
  • Improves transparency on customer data handling, sub-processing and returns
  • Pairs naturally with ISO 27001, 27017 and 27701
  • Annual surveillance maintains certificate for 3-year cycle
  • Improves eligibility for BFSI, healthcare and government cloud deals
  • Standardises data subject request handling and breach notification

Documents required

8 documents needed for iso 27018.

  • PII protection policy aligned with ISO/IEC 27018:2019 and ISO 27002
  • PII register covering categories, retention and sub-processors
  • Cloud customer agreement template with PII processor obligations
  • Data subject request handling process and record keeping
  • PII breach notification playbooks and testing evidence
  • Internal audit and management review minutes
  • Applicable legal register (DPDPA 2023, GDPR, IT Act 2000)
  • Data retention and secure deletion procedure documentation

Need help?

Help with ISO 27018 — you get a reply in 4 hours

DIY vs FinTax24

Why file iso 27018 with FinTax24 instead of doing it yourself.

Comparison of DIY filing, local tax consultant, and FinTax24 across filing time, expert review, document check, support, and pricing.
AspectDIY / PortalLocal Tax ConsultantFinTax24
Filing time7–14 days (typical)Varies by availability and workload14-30 business days
Expert reviewNoneDepends on the consultantExpert verified on every filing
Document checkYou self-verify; rejected on portalManual review may varyPre-verified by our team before submission
SupportEmail / chatbotAppointment-based or office hoursWhatsApp + phone, Mon–Sat 10 AM–7 PM IST
PricingGovernment fees onlyConsultant fee + government feesTransparent: ₹6,999 + govt fees

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Frequently asked questions

No. This certificate is issued by a non-IAF-accredited certification body (such as IAS, UAF or ASCB). An IAF-accredited certificate requires a body accredited by a national accreditation body under the IAF framework — a different and costlier certification path. The non-IAF certificate is valid for the same period and accepted by most domestic buyers and government authorities in India.

ISO/IEC 27018:2019 provides a code of practice for protection of personally identifiable information in public clouds acting as PII processors. It supplements ISO 27001 and ISO 27002 with cloud-specific privacy controls.

With a live ISMS, certification is achieved in 14-30 days via non-IAF accredited bodies such as IAS, UAF and ASCB. First-time applicants need 2-4 months of PII control operation before audit.

Yes. This is a non-IAF mark issued by accredited CBs including IAS, UAF, ASCB and others. Global enterprise customers accept non-IAF marks with body accreditation.

Validity is 3 years from issue, subject to annual surveillance audits and a re-certification audit at the end of year 3.

It strongly supports GDPR Article 28 PII processor obligations but does not replace them. Customer-side GDPR accountability obligations are independent and continue to apply.

It is not legally mandatory in Gujarat but is widely required by enterprise customers in their vendor onboarding checklists for public cloud PII processing.

ISO 27018 is specifically for public clouds acting as PII processors. Private cloud operators typically use ISO 27001 with the 27018 controls adapted internally.

Non-IAF ISO 27018 in Gujarat starts from ₹14,999 with annual surveillance at ₹6,999. Final cost depends on PII categories, regions and number of cloud customers.

Need help?

Help with ISO 27018 — you get a reply in 4 hours

About this service

> **About this certification:** This certificate is issued by a **non-IAF-accredited certification body** (such as IAS, UAF or ASCB). An IAF-accredited certificate requires a body accredited by a national accreditation body under the International Accreditation Forum framework — a different and costlier certification path. The non-IAF certificate is valid for the same 3-year period and accepted by most domestic buyers and government authorities in India. Cloud providers handling personal data need to show their cloud protects that data. ISO 27018:2019 is the code of practice for protecting PII in public clouds. For IT companies and BPOs in GIFT City's data centres near Gandhinagar, and for SaaS firms offering HRMS, payroll or accounting software to Indian clients, ISO 27018 shows your multi-tenant cloud has the right controls. These include data residency. They include data deletion verification. They include breach notification. DPDPA 2023 sets obligations for data fiduciaries and processors. ISO 27018 maps to many of these. It gives you a documented framework to show compliance. For BPO companies in Ahmedabad and Surat handling overseas client data, EU and US buyers now ask for ISO 27018 before awarding contracts. FinTax24 helps cloud and IT service providers assess controls against ISO 27018 and implement the required measures.

Key sources: FinTax24 Compliance Desk.

Reviewed by FinTax24 Compliance Desk · Review date

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About FinTax24

ISO 27001 · Startup India · MCA registered
Legal name
FinTax24 LLP
Founded
2021
Headquarters
Gujarat, Gujarat, India
Certifications
ISO 27001 · ISO 9001 · ISO 22301
Recognition
Startup India · MCA registered
Coverage
All 33 Gujarat districts + Dadra & Nagar Haveli & Daman & Diu
Hours
Mon - Sat: 10 AM - 7 PM IST

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