Privacy Policy

1. Introduction

FinTax24 (“we”, “our”, “us”) protects your privacy. This page explains how we collect, use, share, and protect your information when you visit fintax24.in or use our services.

We follow the Information Technology Act, 2000, and the Information Technology Rules, 2011, and other Indian data protection laws.

2. Information We Collect

2.1 Personal Information

We collect information you give us when you:

• Register for our services
• Place an order or engage our services
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter
• Take part in surveys or promotions

This may include:

• Name and contact details (email, phone, address)
• Business information (company name, GST number, PAN)
• Financial information (bank details for refunds)
• Identity documents (Aadhaar, PAN, passport for compliance services)
• Professional information (occupation, business details)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date and time of visits
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may get information from:

• Government databases (for verification)
• Payment processors
• Analytics providers (Google Analytics)
• Social media platforms (if you interact with us on social media)

3. How We Use Your Information

3.1 Service Delivery

• Process and complete your service requests
• File registrations, returns, and compliance documents with government authorities
• Communicate with you about your orders and services
• Provide customer support
• Send service-related notifications and updates

3.2 Business Operations

• Process payments and prevent fraud
• Maintain records for accounting and tax purposes
• Comply with legal and regulatory obligations
• Enforce our Terms and Conditions

3.3 Marketing

• Send promotional emails and newsletters (with your consent)
• Tell you about new services and offers
• Conduct surveys and gather feedback

3.4 Website Improvement

• Analyze website usage and trends
• Improve our website functionality and user experience
• Develop new services and features

4. Sharing Your Information

4.1 With Your Consent

We may share your information with third parties when you agree.

4.2 Service Providers

We may share information with trusted third parties who help us with:

• Payment processing
• Cloud storage and hosting
• Email delivery services
• Analytics and advertising
• Customer support tools

These providers must keep your information confidential and only use it as we direct.

4.3 Government Authorities

We share needed information with government departments for:

• Company registrations (Ministry of Corporate Affairs)
• GST registrations and filings (GST portal)
• Income tax filings (Income Tax Department)
• Trademark registrations (Trademark Registry)
• Other regulatory compliance requirements

4.4 Legal Requirements

We may share your information if required by law, court order, or legal process, or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of users or the public

4.5 Business Transfers

If we merge, acquire, or sell assets, your information may be transferred to the new entity.

5. Data Retention

We keep your information for as long as needed to:

• Provide our services
• Comply with legal and regulatory requirements (minimum 8 years for financial records)
• Resolve disputes and enforce agreements

When we no longer need information, we securely delete or anonymize it.

6. Data Security

We protect your information with:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection
• Secure backup and disaster recovery procedures

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

7.1 Access and Correction

You can access and update your personal information by:

• Logging into your account (if applicable)

• Emailing info@fintax24.in

7.2 Data Deletion

You can request deletion of your personal information, except:

• Legal and regulatory retention requirements
• Ongoing service obligations
• Legitimate business interests

7.3 Withdraw Consent

You can withdraw consent for marketing by:

• Clicking “Unsubscribe” in our emails
• Contacting us directly
• Adjusting your communication preferences

7.4 Data Portability

You can request a copy of your data in a structured, machine-readable format.

8. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not for individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via email to registered users.

Your continued use of our services after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

We will respond within 30 days as required under Indian data protection laws.

This Privacy Policy was last updated on 24 Jan 2026. By using FinTax24 services, you acknowledge that you have read and understood this Privacy Policy.